Keynotes · Breakouts · Workshops · Virtual
Stronger cultures. Coachable teams. People ready for what's next.
Penny Reed helps healthcare and corporate leaders build teams that communicate clearly, welcome feedback, and adopt change with confidence. More than 30 years of developing leaders shape programs people put to work the very next morning.
Her ability to captivate and engage an audience is high-level. Your people will never look at culture the same way, and your organization will never be the same.

- 30+ yearsdeveloping leaders and teams
- Dale CarnegieFormer trainer
- Behavioral consultantCertified, Institute for Motivational Living
- Former executiveChief Growth Officer, eAssist · EVP, AADOM

Signature Program · Culture & Growth Mindset
Meet The Bitter Baby®
A Culture Program with an Angry Puppet
Every team has a why-bother voice. The Bitter Baby®, a lovably grumpy puppet, gives that voice a face. When a team can name it and laugh at it together, real change begins. Behind the fun sits a practical, measurable framework for resolving everyday friction before it turns into disengagement and turnover.
Also offered for leadership tracks as Cultivating a Growth-Mindset Culture.
Signature Programs
Culture and coachability, built to last.
Every program is built for the leaders and managers who shape culture, and adapts for hospitals and health systems, medical groups, long-term care, corporate teams, associations, and women's leadership events.

Culture & Growth Mindset
A Culture Program with an Angry Puppet
Featuring The Bitter Baby®
Meet The Bitter Baby®, a lovably grumpy puppet who gives voice to the why-bother mindset every team knows. Teams learn to name it, laugh at it, and choose a growth mindset on purpose.
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Leadership & Growth
The Coachability Factor™
The Skill Behind Every Other Skill
Talent, experience, and credentials open the door. Coachability decides how far a person and a team go once they walk through it.
View programNow introducing
Wired Differently: The AI Series
AI and automation are reshaping how organizations schedule, communicate, document, and compete, and the tools are arriving faster than most teams can absorb them. The organizations that thrive are the ones with the strongest culture, the clearest communication, and the most intentional implementation. Three keynotes and a signature workshop give leaders and managers the human edge that makes AI pay off.

The Culture Program
Culture Eats AI for Breakfast
The AI is ready. Is your team?
Two organizations can buy the same AI tools and get completely different results. The difference is culture.
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The Productivity Program
Get Your Software Off the Bench
Same software. Different results.
Most organizations already pay for AI and automation tools their teams use at a fraction of what those tools can do. Here is the game plan.
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The Patient & Customer Communication Program
Don't Let the Bot Have All the Personality
Your AI can answer the question. Your people earn the loyalty.
Patients and customers welcome AI, as long as it feels personal. Where AI serves best, where a human voice matters most, and how to build warm handoffs.
View programSignature Workshop · The Human Edge
AI Can't Do This Part
The full series in one hands-on session. Every participant leaves with a written 30-day action plan for the team's next AI step. Best with 50 participants or fewer.
Watch Penny speak
See what your audience will experience.
A few minutes from the stage: the energy, the humor, and the practical tools people take home.
What leaders say
Trusted by leaders, planners, and speakers.
Penny Reed is incredibly rare. Her ability to captivate and engage an audience is high-level. She will inspire and pleasantly disrupt your audience to create change. Your people will never look at culture the same way, and your organization will never be the same. She will ignite new conversations, get people to think differently, and catalyze a new way of being in business. Count me a fan!
I highly recommend Penny to any organization looking to enhance or transform team performance. I recognize exceptional speaker talent when I see it, and Penny is one of the most gifted speakers I have seen in my 25 years leading Fortune 500 and private equity–backed teams. She pairs an engaging, smart, funny stage presence with a brilliant understanding of how to catalyze organizational change using practical tools. The result is a more engaged organization that communicates more effectively, not only with each other but also with clients and customers.
As a meeting planner, I can testify that Penny Reed educates, entertains, and inspires audiences. She brings humor and warmth to the stage and turns culture and leadership into practical steps people can put to work right away. Her message benefits corporate meetings, healthcare gatherings, and women's leadership events. Penny inspires teams to take concrete action to grow their organizations while leading with compassion.
Penny in action
Stages include
- AADOM
- California Dental Association
- Chicago Midwinter Meeting
- Greater New York Dental Meeting
- Hinman Dental Meeting
- Yankee Dental Congress
- Thrive Live
- Indie Books International Forum
Penny has also led leadership retreats on culture, including a retreat held at Walt Disney World.
Available for
- Healthcare and hospital leadership events
- Corporate conferences and sales kickoffs
- Women's leadership and ERG events
- Leadership retreats and team development days
- Association meetings and private events
Keynotes │ Breakouts │ Workshops │ Virtual
Planning a meeting, summit, or retreat?
Share the date, the audience, and the format you have in mind. Penny responds personally. Fees and availability on request.