Penny ReedCulture & Leadership Keynote Speaker

Programs

Find the right program for the room.

Every program is built for the leaders and managers who shape culture, and adapts for hospitals and health systems, medical groups, long-term care, corporate teams, associations, and women's leadership events. Each one is offered in person or virtually.

Signature Programs

Culture & Growth Mindset

A Culture Program with an Angry Puppet

Featuring The Bitter Baby®

Meet The Bitter Baby®, a lovably grumpy puppet who gives voice to the why-bother mindset every team knows. Teams learn to name it, laugh at it, and choose a growth mindset on purpose.

Best forHealthcare Leaders, Department Managers, HR and L&D Leaders, Corporate Teams, Women's Leadership and ERG Events

  • Keynote 60 min
  • Extended session 90 min
  • Half-day workshop 3 hours
  • Virtual program Live online
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Leadership & Growth

The Coachability Factor™

The Skill Behind Every Other Skill

Talent, experience, and credentials open the door. Coachability decides how far a person and a team go once they walk through it.

Best forLeaders and Managers, Healthcare Leadership Teams, Emerging Leaders, Sales and Service Teams, Women's Leadership and ERG Events

  • Keynote 60 min
  • Extended session 90 min
  • Half-day workshop 3 hours
  • Virtual program Live online
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Wired Differently: The AI Series

The Culture Program

Culture Eats AI for Breakfast

The AI is ready. Is your team?

Two organizations can buy the same AI tools and get completely different results. The difference is culture.

Best forDepartment Managers, Operations Leaders, Team Leads, Executive Teams

  • Keynote 60 min
  • Extended session 90 min
  • Half-day workshop 3 hours
  • Virtual program Live online
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The Productivity Program

Get Your Software Off the Bench

Same software. Different results.

Most organizations already pay for AI and automation tools their teams use at a fraction of what those tools can do. Here is the game plan.

Best forOperations Leaders, Department Managers, IT and Clinical Informatics Leaders, Multi-Site Organizations

  • Keynote 60 min
  • Extended session 90 min
  • Half-day workshop 3 hours
  • Virtual program Live online
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The Patient & Customer Communication Program

Don't Let the Bot Have All the Personality

Your AI can answer the question. Your people earn the loyalty.

Patients and customers welcome AI, as long as it feels personal. Where AI serves best, where a human voice matters most, and how to build warm handoffs.

Best forPatient Access and Contact Center Teams, Customer Experience Leaders, Frontline Managers, Marketing and Communications

  • Keynote 60 min
  • Extended session 90 min
  • Half-day workshop 3 hours
  • Virtual program Live online
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Signature Workshop · The Human Edge

AI Can't Do This Part

The Human Edge in an AI Workplace

The full Wired Differently series in one hands-on session, with a personal 30-day action plan for every participant.

Best forDepartment and Team Leaders, Operations Leaders, Leadership Retreats, 50 participants or fewer

  • Session 60 min
  • Interactive workshop 90 min
  • Half-day intensive 3 hours
  • Virtual program Live online
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Planning a meeting, summit, or retreat?

Share the date, the audience, and the format you have in mind. Penny responds personally. Fees and availability on request.

Book Penny to SpeakDownload the speaker packet